Safety guide · Lithia, FL

Signs of a Gas Leak in Your House and What to Do

The signs of a gas leak in your house include a rotten-egg odor, hissing and feeling unwell. If you notice any, go outside first and call your gas utility or 911 from there.

Emergency? Call now, 24/7(656) 254-8200
Cutaway of a home showing the plumbing systemWater main and sewer main under the street, a water heater in the garage, a toilet, a kitchen sink, drain lines and the sewer line. Numbered hotspots link to services.Water mainSewer mainWater heater1Drains2Leaks and pipes3Sewer line4Toilets and fixtures5
  1. ExitPeople and pets, at once.
  2. Phone from outsideGas utility emergency line or 911.
  3. WaitUntil the all-clear comes.
The short answer

Signs of a gas leak in your house, at a glance

Quick summary
  • Go outside firstSkip the search for a source. Take everyone and every pet.
  • Call from the yardGas utility emergency line or 911.
  • Avoid sparksNo switches, flames, phones or cords while inside.
  • Clues to knowEgg-like odor, hissing, bubbles outdoors, a yellow flame.
  • Repair followsA plumber fixes piping after the utility has secured it.
Before anything else

Smell gas? Get outside before you do anything else

Every other tip in this guide waits until you are outdoors. When any of the signs of a gas leak in your house appears, your feet should move before your hands do.

Four moves, in a fixed order

Do not hunt for the source and do not stop to gather belongings. Call everyone to the door, grab leashes if they are within reach, and walk out. Put real distance between yourself and the building, and stand upwind if you can tell which way the breeze is going.

Once you are at a safe distance, phone the gas utility’s emergency number or 911. The number is printed on your gas bill and is often stamped near the meter. Put it in your phone today so you never have to search for it in a panic. Wait outside until the utility or the fire department tells you the house is clear.

The exit order
  1. Exit

    People and pets, immediately.

  2. Distance

    Well away from the walls.

  3. Phone from outdoors

    Utility emergency line or 911.

  4. Wait

    Until responders say it is safe.

Avoid ignition

Everyday actions that can set off escaping gas

Natural gas needs only a faint spark to ignite, and many routine household habits make one.

Leave switches, flames and chargers alone

Skip the light switch, even to see where you are going. Do not strike a match, flick a lighter or light a candle. Do not plug in or pull out a cord, press a doorbell, start a garage door opener or switch on a fan. Even a phone call from inside is a risk, so make it from the yard.

Do not try to find the leak with a flame, tighten a fitting or turn valves on the gas pipes. Those jobs belong to the utility first and then to a plumber once the house is safe.

Ignition sources
  • SwitchesLights, fans, thermostats stay as they are.
  • FlamesNo match, lighter, candle or pilot relighting.
  • CordsDo not plug anything in or out.
  • PhonesUse one only after you are outside.
  • DoorsStay out until you are cleared.

A smell that disappears is not an all-clear

Noses tire quickly. After a few minutes in a gassy room you may stop noticing the odor, which feels like the problem went away. It did not. A leak can also come and go with temperature and appliance use. If you smelled it even once, treat it as real until someone with a meter says otherwise.

The same rule applies outdoors. A smell by the meter, a regulator or a buried line means moving away and calling the utility.

Err on the side of caution

If unsure, make the call

A visit that finds nothing costs the utility a few minutes. A leak left alone can cost a home. Calling is the correct choice every time.

Recognizing it

Signs of a gas leak in your house: smell, sound, sight and symptoms

A leak announces itself in more than one way, and any one clue is enough reason to go outside and call.

What your nose and ears may pick up

Natural gas is odorless in its raw form. Utilities blend in a sulfur-like additive so people can catch it, and most describe the result as rotten eggs. Propane, used in some homes and in backyard tanks, carries a similar additive. A hiss, whistle or roar near a pipe, an appliance or the meter also suggests gas escaping under pressure.

A strong smell does not tell you where the source is, so do not try to follow it.

Gas leak clues
ClueWhat it may meanYour move
Sulfur or egg-like odorGas is escapingExit, then phone
Hissing near a pipe or applianceGas leaving under pressureExit, then phone
Bubbles in a wet spot or puddle outsideBuried line is leakingStep back, then phone
A circle of dead grass over a lineSlow leak undergroundReport it to the utility
Burner flame turns yellow or orangePoor combustionSwitch off the appliance and phone
Pilot flame will not stay litDraft, fault or supply problemPhone before relighting
Indoor and outdoor clues

What you may see, and how people and pets react

Look outside for dust blowing from one spot on a still day, bubbles in a puddle by a line or a bald patch in a green lawn. Indoors, soot or brownish stains around an appliance and a flame that burns yellow rather than blue indicate incomplete burning, which is a safety problem by itself.

Bodies react too. Headache, dizziness, nausea, tiredness or breathing trouble can follow exposure, and a pet may act strangely first. If anyone feels unwell and any of the clues are present, go outside and tell the call-taker about the symptoms.

Body and yard
  • Headache or dizzinessPossible exposure. Go outside.
  • Nausea or fatigueSay so on the emergency call.
  • A pet that seems offTreat it as an early warning.
  • Bald patch over a lineTell the utility.
Two hazards

Raw gas versus carbon monoxide

People confuse them, yet they differ in cause, warning and risk. The response is the same: get outside.

How the two differ

A gas leak is unburned fuel escaping into the air. It can ignite, and in large amounts it can crowd out oxygen. Carbon monoxide is a byproduct created when fuel burns badly. It has no smell, color or taste. Sources include an appliance with a fault, a blocked flue, a generator and a car idling in a closed garage.

You cannot smell carbon monoxide, so alarms are the defense. Fit one on every level and near bedrooms, test it, and replace it on the maker’s schedule. If one sounds, leave and call 911.

Leak versus CO
Gas leakCarbon monoxide
OdorAdded sulfur smellNone at all
Main dangerFire or explosionPoisoning
Early warningSmell or hissingAlarm or symptoms
Typical originPipes, fittings, appliancesBad burning, blocked vent, generator
First moveExit, phone from outsideExit, call 911
Different causes, one reaction

Storm season in Florida

Hurricane weather adds hazards. Run a generator outdoors and away from doors and windows, never in a garage or on a lanai. After flooding, do not relight or smell-test appliances yourself, because wet controls need checking first. Fallen trees and shifted ground can strain buried lines, so a gas smell after a storm gets the same response as any other.

If a gas-fired water heater is involved, a sooty flame or an odd smell in the closet deserves attention. See water heater repair once the house is safe.

Habits for storm season
  • Generator outdoorsClear of every opening.
  • After a floodHave gas appliances inspected first.
  • Alarms on each floorPress the test button monthly.
  • Emergency number savedStored in your phone.
Where it starts

Common places a gas leak begins

Knowing the usual suspects lets you describe the problem clearly and understand the repair that follows.

Connectors, fittings and buried runs

Most leaks start at a joint: the flexible connector behind a range or dryer, the fitting beside a water heater, a valve on a grill line or a threaded junction in the house piping. Corrosion, vibration, age and loose fittings all contribute. Outdoors, a buried line can leak at a coupling or where a shovel once nicked it.

Appliances fail from within as well, through a cracked burner, a weak valve or a tired thermocouple. Those are appliance repairs, but the supply pipe that feeds the appliance counts as gas line work.

Likely sources
LocationTypical problemWho deals with it
Range or dryer hookupKinked or worn flex connectorPlumber, after the utility makes it safe
Beside a water heaterLoose or rusted fittingPlumber
Pipes inside the wallsDamaged joint or sectionPlumber
Meter and service lineUtility-owned equipmentGas utility
Buried yard runCorrosion or dig damagePlumber or utility, depending on ownership
Who handles what

Ownership splits at the meter

As a general rule, the utility owns the line up to and including the meter, and the property owner owns everything past it. The exact boundary can differ, so confirm with your utility. A leak at the meter belongs to the utility. A leak in house piping or at an appliance is repaired by a plumber after the utility has secured the site.

A plumber who works on gas can fix or replace connectors and piping. Gas leak repair covers the leak itself, and gas line repair covers lines that need repair or replacement.

After the emergency
  1. Utility secures it

    Finds and isolates the hazard.

  2. Plumber examines

    Locates the source and what to replace.

  3. Repair and test

    Repaired piping is pressure tested.

  4. Service resumes

    Gas is turned back on once the piping checks out.

Once it is over

What happens after a gas leak call

When the emergency ends, a repair and some habit changes follow.

What the responders will ask

The utility or fire department sends someone with a meter who can measure gas in the air, trace the source and shut off the supply if needed. Tell them what you smelled, where, when it began, which appliances were running and whether anyone felt unwell. Do not walk back in for belongings before they clear the house.

If service was shut off, it stays off until the leak is repaired and the system is checked. Expect the plumber to test the repaired piping before gas is restored.

Details to give
  • What you smelledAnd in which room.
  • When it startedEven an approximate time helps.
  • Running appliancesRange, heater, dryer.
  • SymptomsAnyone who felt unwell.
  • ClearanceWait for it before entering.

Cutting the odds of a repeat

Have gas appliances checked on the schedule the maker suggests. Keep vents and flues clear, store nothing flammable near a heater, and look over flexible connectors for kinks and rust whenever you slide an appliance out. Replace any that look tired. Know where the house shutoff is, but let the utility use it during an emergency.

Store backyard propane tanks upright, away from walls and heat. If you smell gas near the tank, walk away and call.

Prevention
HabitHow oftenReason
Inspect connectorsWhenever appliances moveKinks and corrosion show up
Test CO alarmsOnce a monthThey are the only warning
Look at vents and fluesOnce a yearBlockages cause poor burning
Appliance serviceAs the maker advisesCatches wear before a leak
A light routine

Other smells that are easy to mistake

Not every bad odor in a house is fuel. A drain trap that has dried out lets sewer air drift up and smells sulfurous too. A failing refrigerator, a fridge drip pan or spoiled food can mimic the same note. The difference is that you cannot rule gas out from the couch. If the smell is near a range, a heater, a dryer or the meter, or you hear hissing, take the gas path and go outside.

If the odor is clearly tied to one sink or floor drain and nothing else, running water into the trap for a minute often fixes it. See how to unclog a drain if the drain itself is slow.

Telling smells apart
Where the odor is strongestMore likely sourceSafe first step
Near the range, dryer or heaterGas connectionExit, call from outside
Around the meter or a regulatorUtility equipmentMove away, call the utility
Over one rarely used drainDry trap, sewer airRun water into it for a minute
Inside the refrigerator areaSpoiled food or drip panClean it out, air the room
Everywhere and strongPossible gasExit, call from outside
When in doubt, treat it as gas.

A quick household drill worth running

Gather the household once and walk through the plan out loud. Pick the spot outside where everyone meets, agree on who grabs the pets, and say who phones. Children and visitors should know the smell and know that they are to walk out and not look for the cause.

Family plan
  1. Name a meeting spot

    Somewhere upwind and away from the house.

  2. Assign the pets

    One person owns leashes and carriers.

  3. Assign the call

    One person phones from outside.

  4. Repeat each year

    Plans fade if never rehearsed.

When to call

When a plumber becomes the next call

The first call in an emergency is the utility or 911. A plumber comes after, in situations like these.

  1. The utility has secured the house

    A plumber traces and repairs the source in house piping or at an appliance.

  2. A connector looks kinked or rusted

    Replace it before it turns into a leak.

  3. A new gas appliance needs a supply

    Gas piping belongs with a plumber who works on gas.

  4. An odor after a storm

    Exit and call the utility, then arrange the repair.

Questions

Gas leak questions

What are the signs of a gas leak in your house?

An egg-like odor, hissing near a pipe or appliance, bubbles in wet ground outdoors, a lawn patch that has died over a line, yellow burner flames and unexplained headaches or dizziness. Any single one justifies going outside and calling.

What is the first thing to do on smelling gas?

Take everyone and every pet out, move away from the building and phone your gas utility’s emergency line or 911 from outside. Do not touch switches on your way out.

May I use my phone while still inside?

No. Step outside first. Electrical devices can produce a spark, and gas needs only a tiny one.

Should I stop to open windows?

Do not spend time on it. Leaving is the priority. If a window happens to be in your path and opens with no effort, fine, but never delay the exit.

Can I shut off the gas on my own?

Leave valves to the utility or responders. Handling them during an emergency adds risk. Go out and call.

Why does gas smell like eggs?

Raw natural gas has no odor, so the utility adds a sulfur-based compound that lets people notice a leak.

The smell was brief. Does it still count?

Yes. Noses adapt and some leaks come and go. Call the utility and let them check.

When can we return inside?

Only after the utility or fire department declares the house clear. Never go back early for belongings.

What does gas leak repair cost?

It depends on where the leak is, how much piping is involved and which parts are needed. Ask about pricing when you call. In an emergency the first call is the utility or 911.

Does a carbon monoxide alarm detect gas leaks?

No. It warns about poisoning from poor burning and does not sense raw gas. Many homes want both kinds of protection. If any alarm sounds, leave and call 911.

Can I get repair help overnight?

Yes. Calls are answered 24/7 and same-day service is available once the utility has secured the house. See gas leak repair.

Need a repair? Call once the house is safe.

Smell gas now? Go outside and call the gas utility or 911 first. For the repair that follows, call any hour. Same-day service is available.

Call now, 24/7(656) 254-8200